/* Jan Shikayat – one stylesheet for every page. */
:root {
  --bg: #f4f6f9;
  --card: #ffffff;
  --ink: #1d2733;
  --muted: #5d6b7a;
  --line: #dde3ea;
  --brand: #1f4e79;
  --brand-ink: #ffffff;
  --accent: #e8f0f8;
  --bad: #b42318;
  --bad-bg: #fdecea;
  --warn: #9a6700;
  --warn-bg: #fff4d6;
  --good: #18794e;
  --good-bg: #e6f4ec;
  --radius: 8px;
  font-family: "Segoe UI", "Noto Sans", "Noto Sans Devanagari", system-ui, sans-serif;
}

* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--ink); font-size: 15px; line-height: 1.45; }
a { color: var(--brand); }
h1 { font-size: 1.35rem; margin: 0 0 .75rem; }
h2 { font-size: 1.1rem; margin: 0 0 .75rem; }
h3 { font-size: .95rem; margin: 0 0 .4rem; }
h1.page { margin: .25rem 0 1rem; }

/* Header and tabs */
.top { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding: .6rem 1.25rem;
  background: var(--brand); color: var(--brand-ink); flex-wrap: wrap; }
.brand { display: flex; align-items: center; gap: .6rem; color: inherit; text-decoration: none; }
.brand small { display: block; opacity: .85; font-size: .8rem; }
.logo { display: grid; place-items: center; width: 36px; height: 36px; border-radius: 50%; background: #fff;
  color: var(--brand); font-weight: 700; }
.top-right { display: flex; align-items: center; gap: .75rem; flex-wrap: wrap; }
.top-right form { margin: 0; }
.who { font-size: .9rem; opacity: .9; }
.top .link { background: none; border: 0; color: #fff; cursor: pointer; text-decoration: underline; font: inherit; }
.top .btn.ghost { color: #fff; border-color: rgba(255,255,255,.6); }

.tabs { display: flex; gap: .25rem; padding: 0 1.25rem; background: #fff; border-bottom: 1px solid var(--line);
  overflow-x: auto; }
.tabs a { padding: .7rem .9rem; text-decoration: none; color: var(--muted); border-bottom: 3px solid transparent;
  white-space: nowrap; }
.tabs a.on { color: var(--brand); border-bottom-color: var(--brand); font-weight: 600; }
.badge { display: inline-block; min-width: 1.4em; padding: 0 .4em; border-radius: 1em; background: var(--bad);
  color: #fff; font-size: .75rem; text-align: center; }
.subtabs { display: flex; gap: .5rem; margin-bottom: 1rem; flex-wrap: wrap; }
.subtabs a { padding: .4rem .8rem; border-radius: 99px; background: #fff; border: 1px solid var(--line);
  text-decoration: none; color: var(--muted); }
.subtabs a.on { background: var(--brand); border-color: var(--brand); color: #fff; }

main { max-width: 1400px; margin: 0 auto; padding: 1.25rem; }
.foot { text-align: center; color: var(--muted); font-size: .8rem; padding: 1rem; }

/* Cards and messages */
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.1rem 1.25rem;
  margin-bottom: 1.25rem; }
.card.alert { border-left: 4px solid var(--bad); }
.count { color: var(--muted); font-weight: 400; }
.msg { padding: .7rem 1rem; border-radius: var(--radius); margin-bottom: 1rem; background: var(--accent); }
.msg.success { background: var(--good-bg); color: var(--good); }
.msg.error { background: var(--bad-bg); color: var(--bad); }
.msg.warning { background: var(--warn-bg); color: var(--warn); }
.hint { color: var(--muted); font-size: .88rem; margin: .4rem 0 .8rem; }
.empty { color: var(--muted); font-style: italic; }
.bad { color: var(--bad); }

/* Buttons and inputs */
.btn { display: inline-block; padding: .5rem 1rem; border-radius: 6px; border: 1px solid var(--brand);
  background: var(--brand); color: #fff; font: inherit; cursor: pointer; text-decoration: none; }
.btn:hover { filter: brightness(1.1); }
.btn.ghost { background: transparent; color: var(--brand); }
.btn.good { background: var(--good); border-color: var(--good); }
.btn.warn { background: var(--warn); border-color: var(--warn); }
.btn.small { padding: .25rem .6rem; font-size: .85rem; }
input, select, textarea { width: 100%; padding: .45rem .55rem; border: 1px solid #c4ced8; border-radius: 6px;
  font: inherit; background: #fff; color: var(--ink); }
input[type=checkbox] { width: auto; }
textarea { resize: vertical; }
label { display: flex; flex-direction: column; gap: .25rem; font-size: .88rem; color: var(--muted); }
label.check { flex-direction: row; align-items: center; gap: .4rem; align-self: end; padding-bottom: .5rem; }
.error { color: var(--bad); font-size: .82rem; }
.has-error input, .has-error select, .has-error textarea { border-color: var(--bad); }
.buttons { display: flex; gap: .5rem; flex-wrap: wrap; align-items: end; }

.form { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 240px), 1fr)); gap: .9rem 1rem; }
.form .wide { grid-column: 1 / -1; }
.filters { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 170px), 1fr)); gap: .7rem; }
.filters .wide { grid-column: span 2; }
.filters .buttons { grid-column: 1 / -1; }
.login { max-width: 380px; margin: 3rem auto; }
.login form { display: grid; gap: .9rem; }

/* KPIs and age boxes */
.kpis { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 170px), 1fr)); gap: 1rem;
  margin-bottom: 1.25rem; }
.kpi, .age { display: flex; flex-direction: column; padding: 1rem; border-radius: var(--radius); background: #fff;
  border: 1px solid var(--line); text-decoration: none; color: var(--ink); }
.kpi b { font-size: 1.9rem; line-height: 1.1; }
.kpi span, .age span { color: var(--muted); font-size: .88rem; }
.kpi:hover, .age:hover { border-color: var(--brand); }
.kpi.bad b, .age.bad b { color: var(--bad); }
.kpi.warn b { color: var(--warn); }
.kpi.good b { color: var(--good); }
.ages { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 140px), 1fr)); gap: .75rem; }
.age b { font-size: 1.5rem; }
.age.bad { background: var(--bad-bg); border-color: #f3c3be; }

/* Tables */
.table-wrap { overflow-x: auto; }
table.data { width: 100%; border-collapse: collapse; font-size: .9rem; }
table.data th, table.data td { padding: .5rem .6rem; border-bottom: 1px solid var(--line); text-align: left;
  vertical-align: top; }
table.data th { background: #f0f3f7; font-weight: 600; white-space: nowrap; }
table.data th.badh { background: var(--bad-bg); color: var(--bad); }
table.data th.sort { cursor: pointer; user-select: none; }
table.data th.sort::after { content: " ↕"; color: #a5b1bd; font-size: .8em; }
table.data th[data-dir=asc]::after { content: " ▲"; color: var(--brand); }
table.data th[data-dir=desc]::after { content: " ▼"; color: var(--brand); }
table.data tr.late td:first-child { box-shadow: inset 3px 0 var(--bad); }
table.data tr.muted { opacity: .55; }
table.data tfoot td { background: #f0f3f7; }
.num { text-align: right !important; }
.sn { color: var(--muted); width: 3.5em; }
.nowrap { white-space: nowrap; }
.inline-form { display: flex; gap: .35rem; }
.inline-form input { min-width: 120px; }

.tag { display: inline-block; padding: 0 .4em; border-radius: 4px; font-size: .72rem; margin-left: .2rem;
  vertical-align: middle; }
.tag.darbar { background: #ede7f6; color: #4527a0; }
.tag.high { background: var(--bad-bg); color: var(--bad); }
.tag.rem { background: var(--warn-bg); color: var(--warn); }
.status { display: inline-block; padding: .1rem .5rem; border-radius: 99px; font-size: .8rem; background: var(--accent);
  white-space: nowrap; }
.s-registered, .s-returned { background: var(--warn-bg); color: var(--warn); }
.s-report { background: #e3f2fd; color: #0d47a1; }
.s-closed { background: var(--good-bg); color: var(--good); }

/* Complaint page */
.case-head { display: flex; align-items: center; gap: .6rem; flex-wrap: wrap; justify-content: space-between; }
.case-head h1 { margin: 0; flex: 1 1 300px; }
.facts { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 200px), 1fr)); gap: .6rem 1rem;
  margin: 1rem 0; }
.facts dt { color: var(--muted); font-size: .8rem; }
.facts dd { margin: 0; }
.desc, .direction { background: #f7f9fb; padding: .7rem .9rem; border-radius: 6px; }
.two-col { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 420px), 1fr)); gap: 1.25rem; }
.two-col .card { margin-bottom: 0; }
.action { display: grid; gap: .5rem; padding: .8rem 0; border-bottom: 1px dashed var(--line); }
.action:last-child { border-bottom: 0; }
.action .btn { justify-self: start; }
.timeline { list-style: none; margin: 0; padding: 0; }
.timeline li { position: relative; padding: 0 0 1rem 1.2rem; border-left: 2px solid var(--line); margin-left: .4rem; }
.timeline li::before { content: ""; position: absolute; left: -6px; top: .35rem; width: 10px; height: 10px;
  border-radius: 50%; background: var(--brand); }
.timeline .ev-reminder::before, .timeline .ev-returned::before { background: var(--warn); }
.timeline .ev-closed::before { background: var(--good); }
.timeline .when { color: var(--muted); font-size: .8rem; }
.timeline .note { white-space: normal; margin-top: .2rem; }
.timeline .by { color: var(--muted); font-size: .85rem; }

@media (max-width: 640px) {
  main { padding: .75rem; }
  .top { padding: .5rem .75rem; }
  .brand small { display: none; }
  /* On phones every tab stays visible, wrapping onto a second line instead of hiding off-screen. */
  .tabs { flex-wrap: wrap; padding: 0 .5rem; overflow-x: visible; }
  .tabs a { padding: .5rem .55rem; font-size: .9rem; border-bottom-width: 2px; }
  .kpis, .ages { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: .6rem; }
  .kpi, .age { padding: .7rem; }
  .kpi b { font-size: 1.5rem; }
  .case-head h1 { font-size: 1.1rem; }
  .filters .wide { grid-column: 1 / -1; }
  .inline-form { flex-direction: column; }
}

@media print {
  .top, .tabs, .foot, .no-print, .msg { display: none !important; }
  body { background: #fff; font-size: 12px; }
  main { padding: 0; max-width: none; }
  .card { border: 0; padding: 0; }
  a { color: inherit; text-decoration: none; }
  table.data th.sort::after { content: ""; }
}